IT Support & Maintenance

Elmdale IT Support & Maintenance Service provides a comprehensive multi-vendor support package that will protect your investment.

IT has become an integral part of every company’s landscape and in order to maximise this investment, servers, networks, PCs, printers and peripherals are required to function continuously. A well maintained enterprise ensures that user downtime is limited
and staff productivity is maximised.

Managing IT assets can be a resource heavy job, with on-going issues and small fixes taking away valuable time from core tasks and the need to store parts and spares locally eating into physical
assets.

Should IT equipment fail, it can cause untold damage to the business, as employees struggle to interact with systems to ensure business as usual. In addition, life-cycle management of distributed desktops is complex and unpredictable, and costs can escalate if not followed closely.

"Our incident and problem management systems, best practice processes and technical skill sets offer cost-effective IT Support & Maintenance".

We take a bottom-line approach to each IT project. Our clients consistently see increased productivity and less downtime thanks to our work.

- Steve Smith. Technical Director.

Elmdale IT cover a full range of IT related equipment, including Desktops, Laptops, Printers, Data Centre Servers, Enterprise and Storage equipment. We can also provide maintenance of Network and Audio Visual equipment.

Key features of the service include rapid response regardless of location and quick resolution (wherever possible within a single remote session or visit) to minimise disruption and lost productivity.

We have developed a broad range of IT Support & Maintenance Services that reflect our customers changing needs. These can be provided independently or as part of a total managed service.

 

A flexible pricing model approach allows charges to be inventory, population, resource or frequency based.
The model can be flexed to include combinations of these and other variables. We can provide solutions that range from standard offerings delivering the best cost benefits through to bespoke solutions to meet the needs of diverse businesses.
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